Please use this identifier to cite or link to this item: http://hdl.handle.net/20.500.12984/5352
Title: Structural factor exploring sustainability perceptions
Keywords: Client omission
Control strategy
Logistics mistake
Wrong delivery
Publisher: UNIVERSIDAD DE SONORA
Description: Often, the total quality has been instrumented before being weighted. The strategies even precede a diagnosis in Mexican organizations, but in an opposite sense, the present work set out to establish the reliability and validity of an instrument to measure the perception of total quality based on three indicators related to management. , production and transfer of knowledge. A non-uexperimental study was carried out with a non-probabilistic selection of 124 administrative staff and employees from an organization in central Mexico. From a structural model, it was found that management affects production and this about the total perceived quality, although there are lines of research concerning empathy, commitment, entrepreneurship, satisfaction and happiness in relation to the implementation of continuous improvements to the quality of processes and products.
URI: http://hdl.handle.net/20.500.12984/5352
Other Identifiers: https://revistainvestigacionacademicasinfrontera.unison.mx/index.php/RDIASF/article/view/267
10.46589/rdiasf.vi32.267
Appears in Collections:REVISTA DE INVESTIGACIÓN ACADÉMICA SIN FRONTERA

Show full item record

Page view(s)

60
checked on Jun 22, 2023

Google ScholarTM

Check


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.